What to do

WHEN A CEILING COLLAPSES

Your safety comes first. Follow these steps to protect yourself, your family and your property until help arrives.

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Always Open

60 min

Response Time

All-in-One

We Handle It All

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STEP-BY-STEP GUIDE (STAY CALM. FOLLOW THESE STEPS)

MOVE AWAY

Move everyone away from the collapse area immediately.
Don’t enter the space.

CHECK ELECTRICITY

If safe, turn off power to the area to avoid
electrical hazards.

STOP MORE WATER

Stop water entering if possible (close valves, remove buckets, towels, contain leaks).

TAKE PHOTOS

Take clear photos and videos for your safety
and insurance claim.

CALL FOR HELP

Call 0422 224 922 for emergency
assistance now.

WAIT FOR PROFESSIONALS

Do not attempt to clean up or repair the ceiling yourself.
Wait for the experts to make it safe.

IT COULD BE DANGEROUS

Ceiling collapses can be caused by hidden water damage, mould, or structural issues that are not safe to handle. Always let professionals assess the area.

PANICKING? YOU’RE NOT ALONE.

We make it safe. We remove the mess.
We dry everything. We restore.

CALL 0422 224 922 NOW

We can be there ASAP

IMMEDIATE SAFETY TIPS

Do not go near hanging or sagging ceilings
Watch for hidden sharp edges and debris
Beware of electrical wires and fittings
Keep children and pets away
Avoid wet areas and slippery floors
If in doubt, get out and call us

WHAT WE CAN DO FOR YOU

Emergency Make Safe Service
Ceiling Collapse Cleanup
Wet Insulation Removal
Drying & Dehumidification
Repairs & Restoration
Insurance Claim Support
Storm Damage Specialists

WHAT HAPPENS NEXT?

Our process from your call to a safe home.

YOU CALL

We answer 24/7

WE DISPATCH

We come fast

WE MAKE SAFE

We secure the area

WE DRY & CLEAN

We answer 24/7We remove water & mess

WE REPAIR & RESTORE

We get you back to normal

WHAT TO DO